A tiny case lookup service
for your contact centre flow.

Add fictional CRM cases here, then let an IVR flow look them up from the caller’s DTMF input.

CASE DIRECTORY

Test records

No cases yetAdd a case below or load the two demo records.

LIVE API CHECK

Try the lookup

Enter the same digits a caller would key in.

DTMF case number

Response will appear here

GET/api/cases?caseNumber={{digits}}

This is a temporary test service. Use fictional records only—no customer or sensitive data.

API QUICKSTART

Connect your flow

No account or API key is required. Send a case number and receive a small JSON response indicating whether that case exists.

Choose a record

Add a fictional case above. Its case number is the value your caller or application will submit.

Send a GET request

Call the endpoint with caseNumber as a query parameter. No request body is needed.

Read “found”

Branch your flow using the Boolean found field. Case details are included when it is true.

Browser or HTTP client

GET https://cases.sazrika.org/api/cases?caseNumber=1001

cURL

curl "https://cases.sazrika.org/api/cases?caseNumber=1001"

CASE FOUND · HTTP 200

{
  "found": true,
  "case": {
    "caseNumber": "1001",
    "subject": "Test connectivity case",
    "status": "Open",
    "contactName": "Firstname Lastname"
  }
}

CASE NOT FOUND · HTTP 200

{
  "found": false,
  "case": null
}

IVR RECIPE

Typical HTTP activity settings

Method: GET
Request URL: https://cases.sazrika.org/api/cases
Query key: caseNumber
Query value: Your collected digits variable
Header: Accept: application/json
JSON path: $.found